Media Elements LLC is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our website, www.mediaelements.net on the World Wide Web (the "Site"), as well as for Media Elements LLC services that may be accessed through the normal use of our products (the "Services"). You can travel through most of our Site without giving us any information about yourself. But sometimes we do need information to provide services that you request. The following statement explains our information-gathering and dissemination practices. Please read the complete Media Elements LLC Privacy Policy.
- General Information
- Information Collection and Use
- If You Opt to Receive Communications, How We Will Contact You
- Site Functionality
- Security of Your Information
- Correcting/Updating Personal Information
General Information
Media Elements LLC may periodically update this Privacy Policy. If so, Media Elements LLC will post the updated Privacy Policy on this Site. Media Elements LLC encourages you to review this Privacy Policy from time to time for any changes.
By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY MEDIA ELEMENTS LLC AT THIS SITE.
Please note that the Media Elements LLC Users Forum (coming soon) is covered by its own privacy policy, which is available for review at any time.
Information Collection and Use
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personal information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.
Except as described below, Media Elements LLC will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of Media Elements LLC; (3) to enforce the Media Elements LLC Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all Media Elements LLC’ assets relating to the business in connection with which the information was collected. Media Elements LLC collects personally identifiable information that can be divided into the following categories:
Media Elements LLC Product Registration Information: Some Media Elements LLC products ask you for certain personally identifiable information as part of the installation/registration process (including but not limited to your name, email address, credit card information and connection type and number of computers). Certain of this information is necessary in order to conclude the transaction, and for applicable products, to be eligible to receive technical support. If you provide us with personally identifiable information, including informative emails/newsletters about Media Elements LLC product upgrades, product updates, new products, and services, and to provide you with special offers that may be of interest to you, including paid advertisements from third parties. In the event you no longer wish to receive such information, you may choose to opt out of receiving further communications by complying with the procedures listed in the "Updating/Unsubscribing Your Email Address" section of this Privacy Policy. Media Elements LLC keeps personally identifiable information collected in the course of installation/registration of Media Elements LLC’ products confidential and does not sell, trade, or exchange mailing lists with any organization.
Technical Support: If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software, and the nature of the problem you are experiencing. In the course of providing support, your data may be transmitted to service providers that are under contract to Media Elements LLC and have agreed to abide by the provisions of this privacy policy. Such transmissions of your data are encrypted and secure.
Partner Application: If you request participation in the partner program online, we will ask you for information necessary to complete the transaction such as company name, email address, and company profile.
If You Opt to Receive Communications, How We Will Contact You
Email: With your permission, Media Elements LLC will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you. Media Elements LLC uses a third-party program of outbound email technology to send email from our servers and does not collect information about you but does collect requests to unsubscribe.
Site Functionality
Cookies: A "cookie" is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our Site, you would not have to log in a password more than once, thereby saving time while on our Site. You may still use our Site if you reject the cookie. The only drawback to this is that you will be limited in some areas of our Site. For example, you will not be able to use certain features of our forum or other parts of the Site that offer customized settings.
Log Files: We (Media Elements LLC and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results ofour marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users’ movements. We may periodically share aggregate demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.
Links: This Site contains links to other sites. Please be aware that we, Media Elements LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Newsletter: If you wish to subscribe to our newsletter, we ask for contact information such as name and email address.
Security of Your Information
All information gathered on the Site is stored and maintained in secure facilities. In addition, internal security provides that this information is coded with restricted access, and our servers are kept in a secure, locked environment that limits access to authorized personnel only. All Media Elements LLC employees, and all external service providers who may process and/or store customer data, are briefed about the company’s privacy and security policies on a regular basis. The Site is regularly tested for security breaches to ensure that all information collected is secure from unauthorized viewing. Any service providers with whom Media Elements LLC contracts, and who receive, store, or process personally identifiable customer data, have committed to abide by the provisions of this privacy policy. All transmissions of personally identifiable customer data are encrypted and secure.
If you have any questions about the security at our Site, you can contact us at contact
Correcting/Updating Personal Information
You are free to update your information at any time directly through our Site. At your request, Media Elements LLC will change your information; we may request evidence of your identity before doing so. Inasmuch as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to Media Elements LLC communications on your behalf. Should you wish to update the email address at which you receive communications from us, please see the next section ("Updating/Unsubscribing Your Email Address") below.
To change your information, or request that your information be changed, you can contact us at contact
